At Pink Cherry PK, customer satisfaction is very important to us. Please read our return and exchange policy carefully before placing an order.
No Return on Opened Products
Due to hygiene and safety reasons, we do not accept returns or exchanges on:
• Opened or used skincare/makeup products
• Products with broken seals
• Items damaged after delivery
Damaged or Wrong Item Received
If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery with:
• Clear photos or video of the product
• Your order number
After verification, we will offer:
• An exchange